Smart IRX Tech, LLC and (collectively, “IRX”) is committed to the privacy and dignity of our community. We take your privacy seriously and are dedicated to handling any personal information you provide with the utmost care and respect.



IRX will never share, disseminate, rent or sell your personally identifiable information – including name, postal address, e-mail address and telephone number – with or to third parties, including advertisers or sponsors, except when we have your permission or under the circumstances set forth in detail in our full Privacy Policy. IRX will use this information to provide you with our services and/or products and to offer you promotional materials from or through IRX, as well as for operational and administrative purposes. 



IRX may advertise services and/or products online on behalf of third parties on the IRX website/application and provide you with the opportunity to “opt-in” to and “opt-out” from e-mails from IRX or specifically identified third parties. No personally identifiable information will be shared with these advertisers, sponsors or any other third party that is not an affiliate of IRX.



Website Usage Tracking

Please note that IRX may contract with a third party to help manage and optimize our Internet business and communications. Website/application usage tracking services help websites/applications measure how visitors use and navigate a site and the effectiveness of advertising by using web beacons and/or cookies. The type of data that may be collected includes, but is not limited to, the pages visited and links clicked by users. Although such a third-party company would log the information coming from our site on our behalf, we would control how that data may and may not be used. 


Click here to learn more about our Privacy Policy.




Privacy Policy


Smart IRX Tech, LLC and (collectively, “IRX”) is committed to the privacy and dignity of our community. We take your privacy seriously and are dedicated to handling any personal information you provide with the utmost care and respect.


This Privacy Policy is designed to answer questions you may have regarding our privacy policy and principles. Please read the following to learn more about our privacy policy.


What type of information does the Privacy Policy cover?

As used in this Privacy Policy, “IRX” includes (collectively, “IRX”), its subsidiaries/affiliated/contracted entities, health care professionals, employees, and contractors, including any professional entity that may render services related to our website(s)/application(s), and all of their subsidiary and affiliated entities and companies. This policy does not apply to the practices of companies that IRX does not own or control or to people that IRX does not employ or manage. IRX is referred to in this Privacy Policy as “we,” “us,” “our” and “ourselves.” Users of this website/application and our services may be referred to in this Privacy Policy as “users,” “you” or “your.”


Unless otherwise stated, this Privacy Policy applies only to personally identifiable information collected on the IRX website/application, through IRX’s e-mail system, and/or through any and all other electronic means of communication utilized by IRX in relation to its online services. It does not apply to any other information collected by IRX by any other means.


This Privacy Policy applies to personally identifiable information collected on and after the date that this Privacy Policy is posted. However, for any IRX users who visited, accessed or reviewed our website/application prior to this date, we will apply this Privacy Policy to personally identifiable information associated with that user only if the user accepts the terms and conditions of this Privacy Policy. 


The term “personally identifiable information” means information that identifies a particular individual or enables a party to contact an individual, and includes the individual’s name, postal address, e-mail address and telephone number. Personally identifiable information is sometimes referred to in this Privacy Policy as “personal information.” 


The terms of this Privacy Policy are subject to all applicable laws and regulations.


How do we collect the personally identifiable information of our users?

IRX may collect certain personally identifiable information through a variety of means and sources about users who visit, submit information through or otherwise use the IRX website/application or services. We collect such information in the following manners:


Information You Provide to Us

Much of the personally identifiable information we receive comes directly from users who are interested in signing up for our services. We collect personal information when you complete and submit a form, when you or your Physicians otherwise provide us with information, through the IRX website/application when you register for IRX services, or when you e-mail us. We will also collect information as part of the services or information provided when your information is uploaded to the application by your doctor. You are responsible for ensuring the accuracy of the personally identifiable information that you submit to us. Inaccurate information will affect your experience when using our services and our ability to contact you as described in this Privacy Policy. We may also collect other types of information (non-identifiable information), such as gender, age, personal interests and medical or health-related information that we may associate with personally identifiable information. 


IRX may collect information related to payment transactions conducted through IRX.  This information may include, but is not limited to, the payment instrument used, the date and time of the payment, the payment amount, the payment instrument expiration date, the billing postcode for the payment instrument, a PayPal email address, IBAN information, your address and other related transaction details.  This information is necessary for adequate performance of the contract between you and IRX.


Information Collected Through Technology

We may collect information through technology to make our website/application more useful to you and to track user web activity and interests. Our website may use “cookies,” which are pieces of information a website/application sends to your computer while you are viewing the website/application, for a variety of purposes. For example, when you return to our website/application, cookies may provide information to the site so that the site will remember who you are. We may also use information collected through web beacons, which are small pieces of data that are embedded in images on the pages of websites, to analyze the traffic patterns on our website/application, such as the frequency with which our users visit various parts or pages of our website/application. We may also use these technical methods in HTML e-mails that we send to our users to determine whether our users have opened those e-mails and/or clicked on links in those e-mails.


We may manage and place advertisements on our website/application on behalf of third parties referred to herein as “network advertisers.” We may also use cookies and other technology to collect information when you click on or move your cursor over one of these banner advertisements. 


Please note that once you have clicked on any such advertisement and have left our website/application, our Privacy Policy no longer applies and you must read the privacy policy of the advertiser to know how your personal information will be handled on its website/application. Advertisers or other third party companies will not have access to our cookies or other information-gathering technology.


Information That We Collect from Others

We may supplement personally identifiable information that we have collected directly from our users with other information that we obtain from third parties. If and when we associate any information that we obtained from third parties with personally identifiable information that we have collected under this Privacy Policy, we will treat the acquired information exactly like the information that we collected ourselves. 

If a patient provides a doctor rating or write a review of the doctor’s services, it will be published on the doctor’s page.  If there is personally identifiable information in the review, the acquired information will be treated like the information we collected ourselves.


How is personally identifiable information used?

IRX does not create a medical record with the information it receives and obtains from its users.  Because IRX does not create medical records and does not retain such information, IRX is not subject to HIPAA and is not a HIPAA covered entity.  


We will never rent, sell, disseminate or share personal information about you with non-affiliated companies or third parties, except when we have your permission or under the circumstances set forth in this Privacy Policy or elsewhere.


Personally identifiable information collected may be shared within and used by IRX for several purposes. For example, IRX may use your personal information to send you promotional materials about goods and services, including special offers and promotions, either offered by IRX or offered by third parties (sent by IRX on behalf of these third parties). These promotional materials may be sent to you by postal mail, in-app advertisements, e-mail or other means. We may also use your personal information for “Operational Uses,” such as to complete transactions requested by you or to send you administrative communications. Finally, IRX may take your personally identifiable information that is associated with other information about you (i.e. demographic information including age, sex, etc.) and make it non-personally identifiable (“non-identifiable”) by removing all personally identifiable characteristics, such as your name and e-mail address. Non-identifiable information may be used, disclosed, sold, or marketed for any legally permissible purposes.


At times, IRX may engage or otherwise contract with companies to help deliver products or services that you request from IRX. Examples of these companies may include packaging, printing, mailing or delivery companies. In these instances, there may be a need to share your information with these companies to fulfill your requests. Unless stated otherwise, these companies are allowed to gather, receive and use your information only for the purposes described in this paragraph or as required by law.


IRX may contract with a third party to help manage and optimize our Internet business and communications. Website tracking services help websites/applications to measure the effectiveness of advertising and how visitors use a website/application through the use of web beacons and cookies provided by such company. The type of information we may collect includes, but is not limited to, the pages visited and links clicked by users. By supplementing our records, this information would help us to learn things such as what pages are most useful and attractive to our visitors and which of our tools and information most interest our visitors. Although the third party company would log the information coming from our website/application on our behalf, we would control how that data may and may not be used.


IRX will disclose personal information when it believes in good faith that such disclosures (a) are required by law, such as to comply with a court order or subpoena; or (b) will help to enforce any of our Terms of Use, protect your safety or security, including the safety and security of property that belongs to you, and/or protect the safety and security of our website/application, or IRX, and/or third parties, including the safety and security of property that belongs to professional entities rendering services related to IRX’s website/application or third parties.


What choices do you have about the collection and use of your personally identifiable information?

With regard to personal information that you have provided under this Privacy Policy, you may exercise your opt-out choices available to you (if any and where applicable) by contacting us directly as described below.


Please keep in mind that any opt-out choices you make will not apply in situations where: (a) you either have made, simultaneously make or later make a specific request for information from IRX’s website/application; (b) IRX uses your personal information for “Operational Uses” (as described above); or (c) IRX collects your personally identifiable information under any of the provisions above. 


If you do not exercise your opt-out choices upon sign up/registration it may take up to ninety (90) days for your opt-out choices to be fully effective. Our systems may require time to update, and promotional mailings, by e-mail or otherwise, using personal information shared before your opt-out may already be in process. Thus, you might continue to receive promotional materials from IRX based upon the personal information you have provided under this Privacy Policy for up to ninety (90) days. 


What kinds of security measures do we take to safeguard your personally identifiable information?

The security and confidentiality of your information is of the utmost importance to us. We have implemented technical, administrative and physical security measures to protect user information from unauthorized access and improper use. For example, we limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. From time to time, we review our security procedures in order to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.



We are committed to protecting the privacy of children. The IRX website/application is not designed or intended to attract children under the age of 18. IRX does not collect personal information from any person we actually know is under the age of 18. The parent or guardian is solely responsible for providing supervision of the minor’s use of IRX and its website/application. The parent or guardian assumes full responsibility for ensuring that any registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through IRX or its website/application for a minor.


How can you ask questions or send comments to us about this Privacy Policy?

If you have any questions or wish to send us comments about this Privacy Policy, you can e-mail us directly at You can also write to us at the following address:


Smart IRX Tech, LLC

Attn: Privacy Policy Customer Support




How will you know if we amend this Privacy Policy?

This current Policy takes effect on _____________________, and will remain in effect until IRX replaces it. We may amend this Privacy Policy at any time. If we make any material changes to this Privacy Policy, we will notify you by prominently posting notice of the changes on the website/application covered by this Privacy Policy. Please note that, at all times, you are responsible for updating your personal information to provide us with your current e-mail address. In the event that the last e-mail address that you have provided to us is not valid, or for any other reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of personal information that you provided to us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us.


Information for California Residents

California residents have the right to request in writing from businesses with whom they have an established business relationship (1) a list of the categories of personal information, such as name, address, e-mail address and the type of services provided to that customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (2) the names and addresses of all such third parties. Though we do not share information with third parties for their direct marketing purposes unless you first affirmatively agree to such disclosure, you can request information by writing to us at: 


Smart IRX Tech, LLC

Attn: Privacy Policy California Resident Information Request




We will respond to such written requests within thirty (30) business days following receipt at the mailing address above. We reserve the right not to respond to requests submitted anywhere other than to the address specified above or as otherwise exempted by law.


You may access and update some of your information through your website/application account settings.  If you choose to connect your IRX account to a third party application, like Facebook, you can change your settings and remove permission for the website/application by changing your account settings.  You are responsible for keeping your personal information up to date.Further Information 

If you would like more information about your privacy rights, please contact IRX by calling ____________________________. 


To the extent you are required to send a written request to IRX to exercise any right described in this Notice, you must submit your request to IRX at:



Attn: Privacy Policy Customer Support




Special Note to International Users

This website/application is hosted in the United States and is intended for and directed to users in the United States. If you are a user accessing the website/application from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use and/or disclosure, that differ from United States laws or regulations, please be advised that through your continued use of this website/application, which is governed by U.S. law and regulation, this Privacy Policy, and our Terms of Use, you are transferring your personal information to the United States and you consent to that transfer.